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Privacy Policy

PRIVACY POLICY

 

 

1.Introduction

  • Chiesi Australia Pty Ltd ("the Company") collects, holds, uses and/or discloses personal information relating to individuals (including, but not limited to, its customers, contractors, suppliers and employees) in the performance of its business activities, as and when required.
  • This document sets out the Company's policy in relation to the protection of personal information, as required by applicable law, including but not limited to the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles, the New Zealand Privacy Act 2020 (NZ) and the New Zealand Privacy
  • The Privacy Principles regulate the handling of personal

 

2. What is personal information?

  • Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

 

3. Employee records

  • This policy does not apply to the collection, holding, use or disclosure of personal information that is an employee record.
  • An employee record is a record of personal information relating to the employment of an Examples of personal information relating to the employment of the employee include, but are not limited to, health information and information about the engagement, training, disciplining, resignation, termination, terms and conditions of employment of the employee. Please see the Act for further examples of employee records.
  • While this policy does not apply to employee records, we are committed to handling such records confidentially and in accordance with applicable employment laws. We ensure that employee records are only accessed by authorised personnel for legitimate business purposes.

 

4. Kinds of information that the Company collects and holds

  • The Company collects personal information that is reasonably necessary for one or more of its functions or
  • The type of information that the Company collects and holds may depend on your relationship with the For example:

4.2.(a) Candidate: if you are a candidate seeking employment with the Company, the Company may collect and hold information including your name, address, email address, contact telephone number, gender, age, employment history, references, resume, medical history, emergency contact, taxation details, qualifications and payment details.

4.2.(b) Customer: if you are a customer of the Company, the Company may collect and hold information including your name, address, email address, contact telephone number, Chiesi Australia events and educational programs.

4.2.(c) Supplier: if you are a supplier of the Company, the Company may collect and hold information including your name, address, email address, contact telephone number,

 

business records, billing information, information about goods and services supplied by you.

4.2.(d) Referee: if you are a referee of a candidate being considered for employment by the Company, the Company may collect and hold information including your name, contact details, current employment information and professional opinion of candidate. 4.2.(e) Sensitive information: the Company will only collect sensitive information where you consent to the collection of the information and the information is reasonably necessary for one or more of the Company’s functions or activities. Sensitive information includes, but is not limited to, information or an opinion about racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, membership of a trade union, sexual preferences, criminal record, health information or genetic information.

 

5. How the Company collects and holds personal information

  • The Company must collect personal information only by lawful and fair The Company will collect personal information directly from you if it is reasonable or practicable to do so.
  • The Company may collect personal information in a number of ways, including without limitation:

5.2.(a) through application forms;

5.2.(b) by email or other written mechanisms; 5.2.(c) over a telephone call;

5.2.(d) in person;

5.2.(e) through transactions; 5.2.(f) through our website;

5.2.(g) through surveillance camera;

5.2.(h) by technology that is used to support communications between both parties; 5.2.(i) through publicly available information sources (which may include telephone directories, the internet and social media sites);

5.2.(j) direct marketing database providers.

  • When the Company collects personal information through publicly available information sources, it will manage such information in accordance with the Privacy
  • At or before the time the Company collects personal information, orf i not reasonably practicable, as soon as practicable after, the Company will take reasonable steps to notify you or ensure that you are made aware of the following:

5.4.(a) the identity and contact details of the Company;

5.4.(b) that the Company has collected personal information from someone other than you or if you were not aware at the time of collection that such information has been collected;

5.4.(c) that collection of personal information is required by Australian law, if it is:

  • the purpose for which the Company collects the personal information;
  • the consequences if the Company does not collect some or all of the personal information;
  • any other third party to which the Company may disclose the personal information;
  • set out in the Company's privacy policy how you may access and seek correction of personal information held by the Company and how you may complain about a breach of the Privacy Principles, and how the Company will deal with such complaints; and

 

  • whether the Company is likely to disclose personal information to overseas recipients, and the countries in which those recipients are likely to be
    • Unsolicited personal information is personal information that the Company receives which it did not Unless the Company determines that it could have collected the personal information in line with the Privacy Principles or the information is contained within a Commonwealth record, it must either destroy the information or take steps to ensure it is de-identified in accordance with the Privacy Act 1988 (Cth).

 

6.  Purposes for which the Company collects, holds, uses and/or discloses personal information

  • The Company will collect personal information if it is reasonably necessary for one or more of its functions or
  • The main purposes for which the Company may collect, hold, use and/or disclose personal information may include but are not limited to:

6.2.(a) recruitment functions;

6.2.(b) customer service management; 6.2.(c) training and events;

6.2.(d) surveys and general research; and 6.2.(e) business relationship management.

  • The Company may also collect, hold, use and/or disclose personal information if you consent or if required or authorised under law.
  • Direct marketing:

6.4.(a) The Company may, with your consent, use or disclose personal information (other than sensitive information) about you for the purpose of direct marketing (for example, advising you of new goods and/or services being offered by the Company).

6.4.(b) The Company may use or disclose sensitive information about you for the purpose of direct marketing if you have consented to the use or disclosure of the information for that purpose.

6.4.(c) You can opt out of receiving direct marketing communications from the Company by contacting the Privacy Officer in writing or if permissible accessing the Company’s website and unsubscribing appropriately.

  • We will only use or disclose your personal information for the purpose for which it was collected unless you have consented to the use or disclosure for another purpose, or the use or disclosure is otherwise permitted under the Australian Privacy Principles. With regards to direct marketing, you may opt-in during the initial collection process and can unsubscribe at any time by contacting us or using the unsubscribe mechanism provided in communications.

 

7. Disclosure of Personal Information

  • The Company may disclose your personal information for any of the purposes for which it is was collected, as indicated under clause 6 of this policy, or where it is under a legal duty to do so.
  • Disclosure will usually be internally and to related entities or to third parties such as contracted service suppliers.
  • Before the Company discloses personal information about you to a third party, the Company will take steps as reasonable in the circumstances to ensure that the third party does not breach the Privacy Principles in relation to the information.

 

8. Access to personal information

  • If the Company holds personal information about you, you may request access to that information by putting the request in writing and sending it to the Privacy Officer. The Company will respond to any request within a reasonable period, and a charge may apply for giving access to the personal information.

 

  • You may request access to or correction of your personal information held by the Company by contacting our Privacy Officer in writing. We will respond to your request within a reasonable period. If access is denied, we will provide reasons for the refusal and information on how you may complain about our decision.
  • There are certain circumstances in which the Company may refuse to grant you access to the personal In such situations, the Company will give you written notice that sets out: v8.2.(a) the reasons for the refusal; and

8.2.(b) the mechanisms available to you to make a complaint.

 

9. Correction of personal information

  • If the Company holds personal information that is inaccurate, out-of-date, incomplete, irrelevant or misleading, it must take steps as reasonable to correct the
  • If the Company holds personal information and you make a request in writing addressed to the Privacy Officer to correct the information, the Company must take steps as reasonable to correct the information and the Company will respond to any request within a reasonable period.
  • There are certain circumstances in which the Company may refuse to correct the personal information. In such situations the Company will give you written notice that sets out:

9.3.(a) the reasons for the refusal; and

9.3.(b) the mechanisms available to you to make a complaint.

  • If the Company correct personal information that it has previously supplied to a third party and you request us to notify the third party of the correction, the Company will take such steps as are reasonable to give that notification unless impracticable or unlawful to do so.

 

10.      Integrity and security of personal information

  • The Company will take such steps (if any) as are reasonable in the circumstances to ensure that the personal information that it:

10.1.(a) collects is accurate, up-to-date and complete; and

10.1.(b) uses or discloses is, having regard to the purpose of the use or disclose, accurate, up-to-date and complete.

  • The Company will take steps as reasonable in the circumstances to protect the personal information from misuse, interference, loss and form unauthorised access, modification or disclosure.
  • The Company implements a range of security measures such as encryption, access control, and secure server environments to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. We regularly review these measures to ensure they remain effective and are updated as necessary.
  • If the Company holds personal information, it no longer needs the information for any purpose for which the information may be used or disclosed, the information is not contained in any Commonwealth record and the Company is not required by law to retain the information, it will take such steps as reasonable in the circumstances to destroy the information or to ensure it is de-identified.
  • We may disclose your Personal Information to third parties and service providers located overseas in connection with any purpose, including to overseas cloud computing We take reasonable steps to ensure that any such transfer of Personal Information will only be undertaken in compliance with the applicable Privacy Act and does not breach the privacy obligations relating to your Personal Information.
  • Before disclosing personal information to overseas recipients, the Company will take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles in relation to the information, or we will obtain your consent before doing so. This may involve ensuring the overseas entity is subject to laws or binding schemes similar to the APPs or including relevant safeguards in contracts.Subject to clause 5, we are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose an individual’s Personal Information to in accordance with this policy or any applicable laws). The collection and use of an individual’s information by such third parties may be subject to separate privacy and security policies.

 

 

11.      Anonymity and Pseudonymity

  • You have the option of not identifying yourself, or using a pseudonym, when dealing with the Company in relation to a particular This does not apply:

11.1.(a) where the Company is required or authorised by or under an Australian law, or a court/tribunal order, to deal with individuals who have identified themselves; or

11.1.(b) where it is impracticable for the Company to deal with individuals who have not identified themselves or who have used a pseudonym.

  • However, in some cases, if you do not provide the Company with your personal information when requested, the Company may not be able to respond to your request or provide you with the goods or services that you are

 

12.      Complaints

  • You have a right to complain about the Company’s handling of your personal information if you believe the Company has breached the Privacy
  • If you wish to make such a complaint to the Company, you should first contact the Privacy Officer in Your complaint will be dealt with in accordance with the Company’s complaints procedure and the Company will provide a response within a reasonable period.
  • If you are unhappy with the Company’s response to your complaint, you may refer your complaint to the Office of the Australian Information Commissioner or New Zealand Privacy Commissioner (as applicable).

 

13.      Privacy Officer Contact Details

  • The Company's Privacy Officer can be contacted in the following ways: 1.(a) Telephone number:- +613 9077 4486

13.1.(b) Email address: dpo.au@chiesi.com

13.1.(c) Postal address: Suite 3, 22 Gillman Street, Hawthorn East, VIC 3123